Privacy Policy

Effective Date: May 20, 2026

At Hubbell Excavating, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when you interact with our website, services, and communications.

Business Information

Hubbell Excavating, LLC
Ithaca, NY
Phone: 607-220-8097
Email: HubbellExcavating@gmail.com
Website: HubbellExcavating.com


Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Property address

  • Service history

  • Appointment details

  • Payment and invoicing information

Communication Preferences

Information may be collected when you:

  • Request a quote

  • Schedule a service

  • Submit a contact form

  • Communicate with us by phone, email, or text message

  • Make a payment

  • How We Use Your Information

  • We use customer information to:

  • Schedule and manage projects

  • Send appointment reminders and service updates

  • Provide estimates, invoices, and receipts

  • Respond to questions and customer support requests

  • Improve our services and customer experience

  • Send occasional promotions, updates, or company announcements (if opted in)

Text Messaging Communications

By providing your phone number, you consent to receive text messages from Hubbell Excavating related to:

  • Appointment reminders

  • Project updates

  • Scheduling confirmations

  • Invoice and payment notifications

  • Customer service communications

  • Occasional promotional or seasonal service messages

Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply.

Opting Out & Getting Help

Customers may opt out of text communications at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

You may also contact us directly by phone or email to update your communication preferences.

How We Protect Your Information

We take reasonable precautions to protect customer information using secure systems, restricted access, and industry-standard safeguards designed to prevent unauthorized access, misuse, or disclosure of personal information.

Sharing of Information

We do not sell customer information to third parties.

We may share information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors

  • Scheduling and customer management platforms

  • Communication and messaging providers

  • Accounting or invoicing software

These providers are only given access to information necessary to perform services on our behalf.

Customer Rights

Customers may request to:

  • Review or update their personal information

  • Correct inaccurate information

  • Request deletion of their information where applicable

  • Update communication preferences

To make a request, please contact us using the information listed above.

Updates to This Policy

Hubbell Excavating reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Hubbell Excavating, LLC
Ithaca, NY
Phone: 607-220-8097
Email: HubbellExcavating@gmail.com
Website: HubbellExcavating.com